While continuing to grow organically, the Argo Group has made numerous strategic acquisitions over the past 20 years. In many cases, these newly acquired units remained on their pre-merger Policy, Claims and Billing applications, as they had been designed and customized to cater to that business’ needs. While this strategy worked for many years on a case-by-case basis, the incremental accumulation of core business applications over time caused Argo’s application portfolio to grow to over 20 core Policy systems and 10 core Claims systems. This sprawling IT landscape began straining Argo’s IT support resources, and hindered the ability for the Enterprise Application Development team to make investments which were impactful across large segments of the business user base.
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